Description: Check the Syren launch deadline, recurring Basic credits, region restrictions and the separate 5,000-credit waitlist bonus.
Answer: Synthesia says the 2,000 Syren-only credits distributed October 9, 2026 expire November 9 at 23:59 BST. This is separate from the free Basic plan's recurring 500 credits. Once the launch balance is gone, Syren uses standard account credits.[1]
Four allowances, four rules
| Allowance | Amount and eligibility | Reset or expiry |
|---|---|---|
| Syren launch | 2,000 for eligible users; Syren only | Nov 9, 23:59 BST |
| Basic recurring | 500 credits, 10 video/dubbing minutes, 3 survey responses | Monthly |
| Interactive Avatar welcome | 60 minutes | Once |
| Waitlist promotion | Extra 5,000 for first 1,000 qualifying applicants | Individual billing-cycle end |
Can Basic use Syren, and how many videos?
The October 9 beta covers Basic, Starter, Pro and Enterprise. However, the developer documentation limits free access to selected regions without publishing a complete country list. Check the Tools menu in your account. Enterprise requires a full license and administrators can disable the feature. Basic output has a watermark; downloads and sharing are enabled for the “first two weeks”, with no explicit starting point. Starter and Pro remove the watermark.[1][2][7]
Syren videos have a three-minute maximum. The pricing page estimates 1,000–2,000 credits for a typical one-minute Syren video, versus about 100 credits per minute for ordinary avatar video. Another official feature page gives a two-minute example with limited revisions at 1,000–2,000. These are variable estimates. Test a short project and watch your balance. The included ten video minutes do not mean ten free minutes inside Syren.[1][3]
Plans, October changes and the 5,000-credit offer
Regular monthly credits: Basic 500, Starter 1,750, Pro 6,500; Pro 2×/4×/6×/8× offer 12,500/24,500/36,500/48,500. The USD monthly pricing display shows $0/$29/$89 for Basic/Starter/Pro; Enterprise is quoted. On October 1, Creator became Pro and increased from 3,600 to 6,500 credits with existing prices and billing dates unchanged. Monthly plans refill each cycle; annual plans receive the year's credits up front. Ordinary unused credits do not roll over; purchased credits last 12 months under the pricing FAQ.[3][4][5]
The separate 5,000-credit waitlist bonus required signup by October 8 at 23:59 BST, an existing Basic/Starter/Pro account, an eligible territory and a place among the first 1,000. The 20-territory list includes the US, UK, Japan, Germany and France; Enterprise was excluded. Those 5,000 expire at each recipient's billing-cycle end.[6] The help page's November 9 “BST” label also conflicts with the UK's October 25 summer-time change. Keep the official date but confirm the exact local cutoff with support.[1][8]
Bottom line
The 2,000 launch credits, Basic's monthly 500 and the waitlist's 5,000 are three different balances. Check availability, balance and the download window before testing.
References (2)
Checked October 18, 2026.
[1] https://help.synthesia.io/en/articles/17441336-how-do-i-create-a-video-with-syren [2] https://docs.synthesia.io/docs/syren [3] https://www.synthesia.io/pricing [4] https://help.synthesia.io/en/articles/17217419-what-s-changing-in-synthesia-plans-on-october-1-2026 [5] https://help.synthesia.io/en/articles/11972627-what-are-credits-and-how-do-they-work-on-self-serve-plans [6] https://www.synthesia.io/legal/waitlist-promotion-toc [7] https://www.synthesia.io/post/syren-studio [8] https://commonslibrary.parliament.uk/research-briefings/sn03796/
